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Job Description: Required: OM - Install, upgrade, agent installation, upgrade, HTTPS/certificates, OVO database install/configure, Manager of managers configuration, policy/template creation, trouble-shooting, integrations to NNM and Service Manager, OS SPI, DB SPI, and any other SPIs (Oracle/VMware/SQL etc.) NNM/NNMi - Install, discovery filters and configuration, event integration and configuration, trap templates, map creation, trouble-shooting PI - Architecture, install, report packs install and configure, data gathering customizations, custom report creation, trouble-shooting, upgrade ITIL - change and config mgmt process, CMDB/CI, RFC UCMDB - Design, Install, upgrade, Foundation Discovery, TQLs, View/Mapping, Enrichments, Correlation rules, Performance tuning/optimization RC - Install, Service Desk integration (at least SM7; PPM, Remedy plus), UCMDB integration, definition of criteria over the out of the box, DB integration Use of Connect it - install and configuration OS admin skills - HPUX, Solaris, Windows - enough knowledge to talk to Sys Admin about monitoring and to get around in OS, install products, etc Database admin skills - Oracle, MS SQL - enough knowledge to talk to a DBA about monitoring of database and configure SPIs Network knowledge - SNMP protocol, routing protocols, networking hardware and capabilities Scripting - perl, shell, and vbscript - don't have to be an expert, but need to be able to read scripting, edit, and reuse. Interviewing and information gathering skills Understanding of various network and application architectures and technologies (able to talk to enterprise architects) Familiar with technologies for virtualization, storage/SAN, clustering Middleware/J2EE - Websphere, Weblogic, Jboss, JMX protocol Familiar with products like MQ, Tibco, BizTalk, etc. and their architecture Packaged Apps - PeopleSoft, SAP, Siebel, OracleApps and their architecture Web Services and XML Desired : Interviewing and information gathering skills Understanding of various network and application architectures and technologies (able to talk to enterprise architects) Networking - SNMP, SSH, WMI, NetBIOS, TCP/IP protocols, Firewalls/DMZs, Layer2 stack OS - different flavors of Unix (HP-UX, AIX, Solaris, Linux) and Windows Legacy - familiar with Mainframe, AS400 Familiar with technologies for virtualization, storage/SAN, clustering Database - different database types (Sybase, Oracle, SQL, DB2) Middleware/J2EE - Websphere, Weblogic, Jboss, JMX protocol Familiar with products like MQ, Tibco, BizTalk, etc. and their architecture Packaged Apps - PeopleSoft, SAP, Siebel, OracleApps and their architecture Scripting(/Programming) - Jython/Python, Javascript, (Java), UNIX shell scripting, SQL, XML Admin - basic Windows and Unix adminstration 2. Job Duties/Functions: The operation and maintenance support shall include, but not be limited to the following: Ô Architect solutions for current configurations per requests from FBI on HP hardware and software. Provide recommendations and solutions for HP related EMS tool suites Resolve or assist in the resolution of all HP related hardware or software issues escalated by HP Operations and Maintenance support contractor. Provide an overall architecture of current and future state to help identify current tool suite for replacement Tune Network Node Manager (NNM) to provide only top 10 events Integrate Network Node Manager (NNM) events into Operations for Windows Monitor syslog server events Perform maintenance on all implemented HP EMS tools routinely Continue to optimize the performance of implemented HP EMS tools Assist the FBI with the installation of any FBI purchased enhancements to the HP related EMS tool suite. Tune Operations Manager for Windows Restrictions: U.S. Citizenship Top Secret Clearance Current Operations Manager/Network Node Manager management experience
An Equal Opportunity Employer M/F/D/V |
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