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Job Description: Job Title: HP Network Monitoring and Management Tools EngineerLocation: Cherry Point, NC Clearance Required: Secret Clearance Job Description: Responsible for requirements definition, design, implementation, configuration, and tuning of HP monitoring and discovery solutions in a highly complex, distributed computing environment.Key assignments include: • Baseline and become highly familiar with assigned regional computing environments and existing monitoring, event management, and discovery solutions. • Serve in the role of technical subject matter expert, refining existing functional requirements for monitoring and event management tools and participating in the development of an integrated monitoring/event management tooling strategy and architecture. • Work with client stakeholders to determine monitoring thresholds and targets in alignment with service level targets. • Work with client stakeholders to develop event filtering and correlation criteria and rules.• Install and configure solutions. • Administer and operate solutions and effect hand-off of operational responsibilities to customer staff members. • Partner with Incident Management teams to design and implement integrations between Event Management (HP) and Incident Management (BMC Remedy) tools. • Participate in the development and documentation of relevant procedures (e.g. operation, administration and support of tools). Participate in the identification of training requirements. Provide SME input into the development of training curriculums and materials. May deliver technical training to customer staff members. • Identify process and tool testing requirements. Develop test cases and plans. Develop action plans to correct testing anomalies and execute remediation. Experience Requirements: • 10+ years experience working in a mission critical data center or network operations center, monitoring and security environment • Working knowledge of the following toolsets: HP Operations Manager, HP Site Scope, HP Performance Manager, Network Node Manager (NNM) • 3+ years hands-on experience installing, configuring, administering and tuning at least 2 of the following solutions: HP Operations Manager, HP Site Scope, HP Performance Manager, or Network Node Manager (NNM) • HP Certified Systems Administrator (CSA) in one or more of the relevant HP solutions is desired • Scripting experience a plus (Windows Batch file, VBScript, Perl, and Unix Shell) • 3+ years consulting experience • Excellent technical documentation experience - writing samples are required • Extensive knowledge of networking, application, system and database monitoring tools • A thorough understanding of network technologies and security • Experience with BMC and HP monitoring/management solutions integrated in a BMC Remedy 7x environment • Must have a DoD Secret Clearance or be able to obtain one • HP Accredited Integration Specialist (AIS) Certification(s), HP Accredited Systems Engineer (ASE) Certification(s), HP Certified Systems Engineer (CSE) Certification(s) in one or more of the relevant HP solutions is desired • EMC Smarts and/or SolarWinds experience • Experience participating in large, global, multi-tool, multi-platform enterprise monitoring implementation/integration projects • Military or DoD experience • ITIL V3 Foundations certification • ITIL V3 Service Operations or Operational Support and Analysis certification • Security+ Certification Education Requirements: Bachelors Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience.
An Equal Opportunity Employer M/F/D/V |
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