Job Description
Job Location: Remote
Compensation: $75/hr to $78/hr
Eligibility/Clearance: Public Trust Clearance Required.
Job Description:
As a Salesforce Performance Tester supporting CMS, you will be
responsible for evaluating and ensuring the scalability, reliability and
responsiveness of Salesforce applications across multiple Salesforce
environments. You will plan, design, execute and analyze performance
tests across Salesforce Orgs, Integrations, API’s and custom components
to validate system behavior under peak and sustained loads.
Responsibilities (include but are not limited to):
- Developing performance test strategies specific to Salesforce
applications on Service cloud and Experience cloud.
- Building and executing performance test scripts using tools such as
JMeter, LoadRunner etc.
- Simulating user loads for Salesforce User Interface, Experience
cloud portals, API integrations, and batch/async processes.
- Validating response times, throughput, latency, governor limits,
platform events and async queue responses and document performance
defects with detailed reproduction steps and logs.
- Capturing, analyzing, and reporting performance metrics related to
Apex, SOQL queries, flows, REST/SOAP APIs, LWC Components etc.
- Evaluating integration performances across external API’s,
AWS/Snowflake data fetches and authentication flows.
- Working with developers, architects and cross functional teams to
optimize performance across code, configurations, integrations and
caching etc. and to set up more advanced monitoring as need to
analyze system performance.
- Validating scalability for high traffic public portals, high volume
API’s, seasonal surges and enterprise releases.
- Participating in Agile software development initiatives (standup,
planning, grooming, estimation) to support innovation and
enhancement of applications through iteration/functionality testing.
- Conducting peer reviews of test cases and test documents.
Requirements:
- Salesforce Experience Cloud Consultant certification preferred
- Selected candidate must be available to work M-F 9AM-5PM Eastern
Standard Time (EST) and will be expected to actively attend and
participate in DAILY meetings.
- Selected candidate cannot work on side-projects/part-time roles.
- Must have the willingness and ability to obtain a Federal T4 Public
Trust after starting.
- 8+ years of hands-on performance testing experience, with at least 4
years of Salesforce performance testing experience.
- Hands on experience working and understanding large, complex
Salesforce projects, with proficiency in navigating Salesforce and
comprehensive understanding of Salesforce terminology.
- Expertise in QA Test management on Salesforce, including functional
and non-functional testing, and executing Test Plans and Regression
Test Suites, including UI, back end, components and integrations,
using Web and API automation
- Hands-on experience developing automation test scripts from scratch
and performing other test automation activities.
- Experience using tools like Micro Focus/OpenText, Performance Center
(LoadRunner), Selenium Webdriver, and Cucumber with RESTful
services, integrating them with Jenkins/GitHub.
- Expert experience developing testing documentation, such as Test
Summary Reports and requirements traceability reports, and analyzing
performance test reports to identify application and infrastructure
performance issues and bottlenecks as well as assess and optimize
network performance for maximum efficiency.
- Experience testing Salesforce-to-Snowflake ETL/ELT pipeline
performance.
- Knowledge of API integration performance testing (REST, SOAP,
GraphQL).
- Knowledge of CI/CD pipeline integration for automated performance
testing.
- Excellent oral and written communication and presentation skills,
with a demonstrated ability to communicate complex technical topics
to various stakeholders, management levels, and non-technical
audiences
- Must have resided within the United States at least three (3) out of
the last five (5) years.
Desired Qualifications:
- Experience working and/or interfacing with the Centers for Medicare
and Medicaid Services (CMS).
- Ability to resolve issues with little oversight; ability to gather
and analyze information skillfully and develop alternative
solutions.
- Proficiency with data exchange tools and technologies including
APIs.
- Experience understanding and interpreting customer business
requirements, writing functional test cases and performing software
quality tests.
- Experience with proactive monitoring of enterprise environments
using technologies, such as New Relic, AppDynamics, DynaTrace,
and/or Splunk.
- Expert understanding of Salesforce best practices.
- Experience testing real-time data sync vs batch processing
performance trade-offs
- Experience working in a Scrum and/or SAFe Agile environment.
- Salesforce Administration experience.
- Experince using JMeter.
- Expert experience with defect tracking tools such as JIRA.
Education:
- Master’s degree.
ATR is an Equal Opportunity Employer (EOE) who will provide equal
employment opportunity to employees and applicants for employment
without regard to race, ethnicity, religion, color, sex, pregnancy,
national origin, age, veteran status, ancestry, sexual orientation,
gender identity or expression, marital status, family structure, genetic
information, or mental or physical disability
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