Sr. Salesforce Lead Developer/Architect

Job Title: Sr. Salesforce Lead Developer/Architect
Job Location: Remote
Eligibility/Clearance: Must be authorized to work in the US

Position Summary: Seeking a Development Lead / PSS Architect to serve as
the senior technical resource across our LPI Practice—a growing
portfolio of state government Salesforce Public Sector Solutions (PSS)
implementations focused on digitizing professional licensing,
permitting, and inspection workflows for state agencies.

The ideal candidate is a self-starter who can own technical delivery
across complex, multi-environment implementations, engage effectively
with client and state agency stakeholders, and drive consistent quality
with minimal oversight. This role serves as the primary technical
decision-maker on LPI engagements, responsible for architecture, code
quality, deployment strategy, and code review across distributed agile
teams.

We are seeking a candidate with strong communication skills, deep
expertise in OmniStudio and Salesforce Industries, and a proven track
record delivering solutions in the public sector—specifically within
regulated environments, large-scale government programs, and
multi-stakeholder initiatives.

Responsibilities:

- Own architecture decisions for OmniStudio/Vlocity configuration
including OmniScripts, FlexCards, DataRaptors, Integration
Procedures, and DataPacks.

- Prioritize configuration and platform-native PSS capabilities over
custom development — exhaust declarative and OmniStudio options
before writing custom Apex or LWC.

- Review user stories, estimate story points, and allocate stories to
developers before sprint planning.

- Lead the dev squad in technical discussions and solution design
sessions.

- Conduct code reviews and enforce development standards across teams
of onshore and offshore developers.

- Execute and coordinate deployment across SIT, UAT, and production
environments; manage SFDX and Vlocity CLI tooling.

- Monitor production stability; log and triage defects identified in
production environments.

- Follow up on Salesforce support tickets escalated to Salesforce
Professional Services or support.

- Lead data migration efforts including complaint and licensing data
migration workstreams.

- Support UAT phases including manual steps, user creation, and issue
triage.

- Collaborate with the Business Analyst and Product Owner to refine
user stories, validate acceptance criteria, and flag scope or
dependency issues early.

- Develop Apex (classes and triggers), Lightning Components/LWC, and
declarative flows to extend Salesforce PSS for licensing and
regulatory workflows.

- Design and configure constituent-facing Digital Experience
(Community) sites including user registration, portal access, and
self-service licensing workflows.

- Design and implement role-based access controls, permission sets,
sharing rules, and data visibility patterns appropriate for
multi-agency government environments.

- Build and maintain REST and SOAP API integrations, platform events,
and outbound messaging to connect Salesforce PSS with external
agency and state systems.

- Build and maintain client trust with agency stakeholders; serve as
technical point of contact for agency technical teams.

- Contribute to LPI practice development — help build reusable
patterns and tooling for future state government PSS
implementations.

Required Skills and Experience:

- Bachelor's degree in Computer Science/Information Systems or related
STEM field.

- 5+ years of custom Salesforce development (Apex, LWC, Aura,
Visualforce).

- 3+ years hands-on experience with Salesforce OmniStudio (formerly
Vlocity) — OmniScripts, FlexCards, DataRaptors, Integration
Procedures.

- Experience with Salesforce Public Sector Solutions (PSS) or
Salesforce Industries (formerly Vlocity Government) strongly
preferred.

- Proven experience as a technical lead or senior developer on
Salesforce delivery teams.

- SFDX CLI and Vlocity CLI proficiency — project retrieve, deploy,
DataPack import/export.

- Experience with multi-environment deployment pipelines (dev / SIT /
UAT / production).

- Strong declarative skills: Lightning flows, Validation Rules,
Approval Processes, formula fields.

- Experience designing and building Salesforce Digital Experience
(Community) sites for constituent self-service portals.

- Strong implementation experience with Profiles, Permission Sets,
role hierarchies, sharing rules, and multi-agency data visibility
models.

- REST and SOAP Web Services, Apex Callouts, Outbound Messaging,
platform events, and streaming API.

- Data migration experience — extraction, transformation, and load for
government licensing or regulatory data.

- Salesforce Certifications required: Platform Developer I. Platform
Developer II highly preferred.

- OmniStudio Developer certification preferred.

- Strong analysis and troubleshooting skills; ability to diagnose
production and sandbox environment issues.

- Ability to work in Agile/Scrum team scenarios.

Preferred Skills and Experience:

- Prior experience on state, local or federal government Salesforce
engagements.

- Experience with licensing, permitting, or regulatory workflow
implementations.

- Salesforce Shield — Event Monitoring, Field Audit Trail, Platform
Encryption.

- DevOps tooling: code scanning, CI/CD pipeline configuration.
(Copado/Gearset)

- Mobile offline development experience.

- Knowledge of AppExchange managed packages and security review
requirements.

- Experience coordinating deployments with client-controlled
production environments (limited access scenarios).

Arena Technical Resources, LLC, (ATR) is an Equal Opportunity Employer
(EOE) who will provide equal employment opportunity to employees and
applicants for employment without regard to  race, ethnicity, religion,
color, sex, pregnancy, national origin, age, veteran status, ancestry,
sexual orientation, gender identity or expression, marital status,
family structure, genetic information, or mental or physical disability.