Senior Software Technical Support Team Member

Job Title: Senior Software Technical Support Team Member
Job Location: Merrifield, VA
Eligibility/Clearance: Ability to obtain and maintain a Public Trust
clearance and successfully pass a thorough Government background
screening process requiring the completion of detailed forms and
fingerprinting.

This position has a U.S. residency requirement. The USPS security
clearance process requires the selected candidate to have resided in the
U.S. (including U.S. Territories) for the last five years as follows:
- U.S. Citizens cannot have left the U.S. (including U.S. Territories)
for longer than 6 months consecutively in the last 3 years (unless
they meet certain exceptions).
- Non-U.S. Citizens cannot have left the U.S. (including U.S.
Territories) for longer than 90 days consecutively in the last 3
years.

WHAT YOU’LL NEED TO SUCCEED:
Education
- A degree from an accredited College/University in the applicable
field of services is required.

List of tasks to be performed:
- Responsible for managing the entire SLDC life Cyle.
- Maintaining Optimal System performance and proactively mitigating
risks early.
- Takes projects from assignment to implementation.
- Supports management team’s efforts in change management, Dependency
risks and Critical Path Method to map risk burndown charts.
- Recommend and take action to improve processes.

Required Certifications:
- One of the following:
- SAFe RTE (Release Train Engineer)
- SAFe Architect
- PMI ACP (Agile Certified Practitioner)
Required Skills:
- The Senior Software Engineer will heavily be using these skills:
- Dependency risks and Critical Path Method to map risk burndown
charts
- Team velocity and capacity planning
- Communication
- Leadership
- Organization
- time management
- budget management
- risk management
- problem-solving
- adaptability
- teamwork
Required Experience Level:
- 8+ years of relevant experience
- Minimum of 5-7 years’ experience in enterprise software development

Arena Technical Resources, LLC, (ATR) is an Equal Opportunity Employer
(EOE) who will provide equal employment opportunity to employees and
applicants for employment without regard to  race, ethnicity, religion,
color, sex, pregnancy, national origin, age, veteran status, ancestry,
sexual orientation, gender identity or expression, marital status,
family structure, genetic information, or mental or physical disability.